Dr. Nsombi Jaja is the President of Quality Management Consultancy Inc. USA, a consulting practice providing assistance to the Caribbean business community in the areas of strategic management, quality management, change management and customer experience management. She is a certified management consultant and a certified project management professional. Nsombi is a recognized regional consultant with clients and associates throughout the English speaking Caribbean.
Nsombi holds a BSc. in Pure & Applied Chemistry from University of the West Indies, Mona (U.W.I.), the MBA from the University of the West Indies, Cave Hill and the Doctorate in Business Administration (DBA) from the University of Phoenix. Nsombi is a member of the adjunct faculty of the University of the West Indies – Mona School of Business, the University College of the Caribbean (UCC) and the International University of the Caribbean. She lectures MBA students in Quality Management, Transformational Leadership and Career Development.
For the past 20 years Nsombi has worked with the leadership teams of organizations in developing and implementing Quality Management Systems and effective utilization of resources for improved profitability and sustainability.
Information acquired from Official Bio