Return Policy

At OCEAN Style, we are committed to providing high-quality supplements and ensuring customer satisfaction. If you are not completely satisfied with your purchase, we are here to help.

Eligibility for Returns

1. Time Frame: You have 30 days from the date of purchase to request a return.

2. Condition: To be eligible for a return, the product must be unused, unopened, and in the same condition that you received it. It must also be in the original packaging.

Non-Returnable Items

• Opened or used products
• Products purchased on sale or with a discount
• Gift cards

Return Process

1. Contact Us: Email our customer service team at sales@myoceanstyle.com with your order number and the reason for your return.

2. Approval: Once your return request is approved, you will receive a Return Merchandise Authorization (RMA) number and detailed instructions on where to send your return.

3. Shipping: Please return the product to the address provided. Customers are responsible for paying their own shipping costs for returning the item. Shipping costs are non-refundable.

4. Inspection and Refund: Once we receive your return, we will inspect the product. If your return is approved, we will process your refund to your original method of payment. You will receive the credit within five (5) days, depending on your card issuer’s policies.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at sales@myoceanstyle.com with details and photos of the defective or damaged product.

Refunds for Shipping

If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to our error (e.g., you received an incorrect or defective item).

Customer Satisfaction Guarantee

We strive to ensure our customers are completely satisfied with our products. If you have any questions or concerns about your order, please contact our customer service team at sales@myoceanstyle.com and we will be happy to assist you.

Contact Information

For any questions regarding returns, please contact us at:

Email: sales@myoceanstyle.com

Thank you for choosing OCEAN Style. We appreciate your business and are committed to providing the best possible service.